Pantera AI Privacy Policy

Last Updated: February 17, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions:

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Interpretation and Definitions:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pantera AI Dynamics Inc, 8 THE GRN STE R, Dover DE 19901.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Delaware, United States.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website and the Pantera AI SaaS platform.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Pantera AI Dynamics, accessible from

    https://www.pantera-ai.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

  • Persnal Data
    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    1. Email address

    2. First name and last name

    3. Phone number

    4. Address, State, Province, ZIP/Postal code, City

    5. Payment Information (processed by third-parties, see "Payments" section)

  • Usage Data

    Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track the activity on Our Service and store certain information. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. We use Session, Persistent, Necessary, Policy, and Functionality Cookies. We also use Tracking and Performance Cookies managed by third parties (such as Google Analytics, Matomo) to track information about website traffic and usage.


For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes and on the following

legal bases:

  • To provide and maintain our Service: Including to monitor the usage of our Service.

    1. Legal Basis: Necessary for the performance of a contract (our User T&Cs with you).

  • To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    1. Legal Basis: Necessary for the performance of a contract.

  • For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    1. Legal Basis: Necessary for the performance of a contract.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication (e.g., push notifications) regarding updates or informative communications related to functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    1. Legal Basis: Necessary for the performance of a contract (for essential service communications); Legitimate interest (for certain informative updates).

  • To provide You with news, special offers and general information (Marketing): About other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information (explicit consent).

    1. Legal Basis: Consent.

  • To manage Your requests: To attend and manage Your requests to Us (e.g., support).

    1. Legal Basis: Necessary for the performance of a contract or Legitimate interest (depending on the nature of the request).

  • To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.

    1. Legal Basis: Consent (for non-essential cookie-based/tracking advertising) or Legitimate interest (for certain basic personalization).

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.

    1. Legal Basis: Legitimate interest.

  • For other purpses: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

    1. Legal Basis: Legitimate interest.

Sharing SMS Information (A2P Compliance)

No mobile information (including phone number and SMS opt-in consent data) will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors (Service Providers) in support services such as customer care is permitted strictly to facilitate those service needs. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Your Privacy Rights

Depending on your location, You may have certain rights regarding Your Personal Data, including:

  • Right to Access: To request access to the Personal Data We hold about You.

  • Right to Rectification: To request the correction of any inaccurate or incomplete Personal Data.

  • Right to Erasure (Deletion): To request the deletion of Your Personal Data, subject to certain exceptions (e.g., legal obligation to retain).

  • Right to Withdraw Consent: If We process Your data based on consent (e.g., for marketing), You have the right to withdraw Your consent at any time.

  • Right to Opt-Out of Communications:

    1. Email Marketing: You can opt-out of receiving our marketing emails by following the unsubscribe link in any email we send or by contacting us.

    2. SMS Marketing: You can opt-out of receiving our marketing and promotional SMS messages at any time by replying "STOP" to the number from which you received the message. You can also contact us to request to be unsubscribed. Please note that you may still receive transactional or service-related SMS messages that are necessary for the use of Your account.

  • Right to Data Portability: To request a copy of Your Personal Data in a structured, commonly used and machine-readable format (where technically feasible and applicable by law).

  • Right to Restrict Processing: To request that We restrict the processing of Your Personal Data under certain circumstances.

  • Right to Object to Processing: To object to our processing of Your Personal Data based on our legitimate interests.

    1. Legal Basis: Necessary for the performance of a contract.

  • For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

Exercising Your Rights:

You can update, amend or delete some of Your information directly within Your Account settings section. To exercise any other rights or if you have questions, please contact us using the information provided in the "Contact Us" section. We may need to verify Your identity before responding to Your request. We will respond to Your request within the timeframes required by applicable law.

Disclosure of Your Personal Data

We may disclose Your Personal Data in the following situations:

  • Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to process payments, or to contact you.

  • Business Transfers: In connection with a merger, acquisition or asset sale.

  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

  • Other Legal Requirements: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

  • Analytics: We use Google Analytics and Matomo. Please refer to their privacy policies and opt-out options.

  • Email Marketing: You can opt-out as described in the "Your Privacy Rights" section.

  • Payments: We use third-party payment processors such as PayPal and Authorize.net. We do not store Your card details. Please review their privacy policies.

  • Behavioral Remarketing: We use remarketing services such as Google Ads and Facebook Ads. You can manage your preferences and opt-out options through their respective platforms and industry tools (NAI, EDAA, DAA).

Children's Privacy

Our Service does not address anyone under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personally identifiable information from children without verifiable parental consent. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify You by email and/or a prominent notice on Our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Language

The original version of this document is written in English. If We provide You with a translation, You agree that the translation is provided for Your convenience only and that the English language version will govern Your relationship with the Company. If there is any contradiction between the English language version and a translated version, the English language version shall take precedence.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: